Frequently Asked Questions

Renting & Getting Started

How do I rent a unit or parking space?
Click "Rent Storage" at the top of any page to reserve online — it takes just a few minutes. Or call us at (513) 734-6000 and we'll get you set up.

Do I have to sign a long-term lease?
No. All rentals are month-to-month. Stay for a month or stay for years — it's up to you.

What do I need to bring to rent?
A valid photo ID and a payment method. You'll complete your rental agreement online or in person.

Is there a security deposit?
Contact us at (513) 734-6000 for current move-in requirements and any applicable fees.

Billing & Payments

When is rent due?
Rent is due on the 1st of each month.

How can I pay?
Pay online anytime at ameliastorageplus.com/login, or call us at (513) 734-6000. Online payments are available 24/7.

What happens if my payment is late?
A late fee applies to past-due balances, and access to your unit may be restricted until the balance is paid in full. If you're having trouble, call us at (513) 734-6000 — we'd rather work something out than see you fall behind.

Do you offer tenant protection?
Yes — affordable protection plans are available for your stored belongings. See our Tenant Protection page for details.

Access & Hours

What are the gate hours?
6:00 AM to 10:00 PM, seven days a week.

What are the office hours?
Our office works by appointment. Call (513) 734-6000 or email contact@ameliastorageplus.com and we'll arrange a time.

How do I get into the facility?
You'll receive your personal keypad gate code by email after completing your rental. Enter it at the gate for access during gate hours.

Is the facility secure?
Yes. The property is gated with keypad-controlled access, and we take the security of your property seriously.

Boat, RV & Vehicle Storage

What vehicles can I store?
Boats, RVs, campers, trailers, jet skis, and other vehicles — see our Boat & RV Storage page for slip sizes and pricing.

Is there a wash bay?
Yes. Medium, large, and deluxe vehicle parking include unlimited wash bay use.

Does my vehicle need to be in running condition?
Vehicles should be in a condition that allows them to be moved in and out of their space. Call us at (513) 734-6000 if you have questions about a specific vehicle.

Moving Out

How do I move out?
Give us a call at (513) 734-6000 or email contact@ameliastorageplus.com and we'll close out your account. Be sure your unit or space is empty and clean.

Do I need to give notice before moving out?
Contact us before your next billing date to avoid being charged for another month.

Still Have Questions?

Call (513) 734-6000 or email contact@ameliastorageplus.com — we're happy to help.

Amelia Storage Plus · 2239 State Route 125, Amelia, OH 45102